1. Will Load Central issue or sell a Retailer SIM?
No. Any mobile number (Smart, Talk N' Text, Globe, Touch Mobile, Sun) can be registered as a Load Central retailer number. All types of SIM card are accepted.
2. How can I start selling the Load Central way?
You can start selling the Load Central way after your retailer account has been activated.
1. Go to Loadcentral Free Activation
2. Fill-up the Application Form
3. Wait for the LoadCentral Confirmation via SMS sent to your registered mobile number or your provided email address
4. Reload your load wallet thru your desired payment solution.(see FAQ #6)
5. HAPPY SELLING!
3. What are the requirements to be a LoadCentral Retailer?
The initial capital for your load wallet, PHP 500.00
5. Account – Related: Webtool Error Message
A. Wrong Username and Password
1. If your username is a mobile number - using your registered mobile number kindly send the request with this following text format:
RESET<space>FL/SL and send it to 09285067310
2. If your user is alphanumeric – send email request to techsupport@loadcentral.com.ph,
Monday to Sunday |9:00am to 6:00pm.
B. Webtool Access is Locked
1. If your username is a mobile number - using your registered mobile number kindly send the request with this following text format:
UNLOCK<space>SMS password and send it to any of our LoadCentral Access Numbers.
2. If your user is alphanumeric – send email request to techsupport@loadcentral.com.ph,
Monday to Sunday |9:00am to 6:00pm.
6. How will I know of new products carried by Load Central?
Thru this website, via Webtool Crawler, IM Broadcast, e-Mail from Load Central and by SMS.
7. How will I know about the discounts carried by Load Central?
We will give you a copy of the Retailer Discount Structure. You may also check the download page.
8. What happens if my retailer SIM and/or mobile phone are lost or stolen? What happens to my remaining wallet load?
You must immediately notify us so we can deactivate or block your mobile number. You must then request us to register another mobile number as your new retailer SIM. Send us a copy of your valid ID so we could then inform Load Central by a written notice (fax or email) and request that the remaining balance in your old registered number be transferred to your new one.
9. How can I get a transaction report?
You can generate your own sales transaction report thru the Load Central webtool.
10. What must I do for ACCESS DENIED errors on my webtool?
This happens when there are several unsuccessful login attempts to your Load Central webtool account or when you have similar FL and SL securities. Make sure you have different FL and SL. Using your registered number just type the following RETOFF<SPACE>FL Security and send to any of the Load Central access numbers.
11. What are the features and benefits of using LoadCentral?
a. Can register any active pre-paid or post-paid mobile phone from any of the carriers (Smart, Globe and Sun) or any retailer SIM from Smart, Globe and Sun.
b. FREE registration.
c. Means or applications of selling e-Loads and e-PINs: via PC with internet connection using the LoadCentral webtool, Android phone using LoadCentral Retailer App, or SMS based transaction using any mobile phone.
d. No worries on card expiration.
e. Capital not tied up to any specific prepaid product.
f. Safe due to locking feature in cases the mobile unit being used is lost or stolen. Existing balance can be transferred to a new registered account.
g. Load wallet has no expiration date.
h. Select products are exclusively available in the Philippines with LoadCentral.
i. Webtool can be locked via SMS when transactions are done for the day.
j. System-generated sales transaction report. No need to manually list down all sales if selling is done using the web tool. For those using SMS, owners can check list done by their staff by accessing it thru the internet anywhere.
12. What are the advantages of using the LoadCentral Webtool?
a. No SMS cost since transaction is via web interface.
b. Faster and more efficient since it by-passes our access SMS #'s.
c. For the e-PIN that was just sold, the details are displayed on the PC monitor. The retailer can just write it in a piece of paper in the event that there are delays in SMS.
d. Even if all the carriers' SMS systems are down, the retailer can still dispense e-PINs by selling to his own account.
e. A retailer can do advance selling to himself of fast-movers. He can either write it in pieces of paper or print the e-PINs. He can sell a maximum of 10 e-PINs of the same product denomination per transaction.
f. A static IP address offers the best security for the retailer since transaction using the web tool can only be done in his shop. The DSL ISP normally provides this.
13. What are the products that I can sell using LoadCentral?
LoadCentral offers over 70 products with more than 500 denominations. This includes the following:
a. e-Loads (Smart e-Load, Globe AutoloadMax, Sun Xpressload)
b. call cards ( SMART, GLOBE & SUN)
c. online game loads (MOLPoints, Steam, Blizzard, LevelUp!, etc.)
d. satellite tv load (Dream, Cignal, Sky)
e. other products (iFlix, ESET, etc.)
The initial capital for your load wallet, PHP 500.00
4. How do I replenish my load wallet?
a. You can go directly to our office at 3/F CWI Corporate Center, 1050 Quezon Ave., Quezon City; or
b. Go to the nearest BDO, BPI, Metrobank branch or Smart Padala center to deposit your desired amount. Below are the bank details:
Account Name: UNIWIZ TRADE SALES, INC.
Account Number:
BDO(SA) – 253 001 333 7
Metrobank (SA) – 055 305 551 7640
BPI (CA) – 9661 014633
SmartMoney – 5577 5113 2164 6117
Verification Schedule:
Monday to Friday : 9:00am to 5:00pm
Saturday : 9:00am to 12:00nn
a. You can go directly to our office at 3/F CWI Corporate Center, 1050 Quezon Ave., Quezon City; or
b. Go to the nearest BDO, BPI, Metrobank branch or Smart Padala center to deposit your desired amount. Below are the bank details:
Account Name: UNIWIZ TRADE SALES, INC.
Account Number:
BDO(SA) – 253 001 333 7
Metrobank (SA) – 055 305 551 7640
BPI (CA) – 9661 014633
SmartMoney – 5577 5113 2164 6117
Verification Schedule:
Monday to Friday : 9:00am to 5:00pm
Saturday : 9:00am to 12:00nn
5. Account – Related: Webtool Error Message
A. Wrong Username and Password
1. If your username is a mobile number - using your registered mobile number kindly send the request with this following text format:
RESET<space>FL/SL and send it to 09285067310
2. If your user is alphanumeric – send email request to techsupport@loadcentral.com.ph,
Monday to Sunday |9:00am to 6:00pm.
B. Webtool Access is Locked
1. If your username is a mobile number - using your registered mobile number kindly send the request with this following text format:
UNLOCK<space>SMS password and send it to any of our LoadCentral Access Numbers.
2. If your user is alphanumeric – send email request to techsupport@loadcentral.com.ph,
Monday to Sunday |9:00am to 6:00pm.
6. How will I know of new products carried by Load Central?
Thru this website, via Webtool Crawler, IM Broadcast, e-Mail from Load Central and by SMS.
7. How will I know about the discounts carried by Load Central?
We will give you a copy of the Retailer Discount Structure. You may also check the download page.
8. What happens if my retailer SIM and/or mobile phone are lost or stolen? What happens to my remaining wallet load?
You must immediately notify us so we can deactivate or block your mobile number. You must then request us to register another mobile number as your new retailer SIM. Send us a copy of your valid ID so we could then inform Load Central by a written notice (fax or email) and request that the remaining balance in your old registered number be transferred to your new one.
9. How can I get a transaction report?
You can generate your own sales transaction report thru the Load Central webtool.
10. What must I do for ACCESS DENIED errors on my webtool?
This happens when there are several unsuccessful login attempts to your Load Central webtool account or when you have similar FL and SL securities. Make sure you have different FL and SL. Using your registered number just type the following RETOFF<SPACE>FL Security and send to any of the Load Central access numbers.
11. What are the features and benefits of using LoadCentral?
a. Can register any active pre-paid or post-paid mobile phone from any of the carriers (Smart, Globe and Sun) or any retailer SIM from Smart, Globe and Sun.
b. FREE registration.
c. Means or applications of selling e-Loads and e-PINs: via PC with internet connection using the LoadCentral webtool, Android phone using LoadCentral Retailer App, or SMS based transaction using any mobile phone.
d. No worries on card expiration.
e. Capital not tied up to any specific prepaid product.
f. Safe due to locking feature in cases the mobile unit being used is lost or stolen. Existing balance can be transferred to a new registered account.
g. Load wallet has no expiration date.
h. Select products are exclusively available in the Philippines with LoadCentral.
i. Webtool can be locked via SMS when transactions are done for the day.
j. System-generated sales transaction report. No need to manually list down all sales if selling is done using the web tool. For those using SMS, owners can check list done by their staff by accessing it thru the internet anywhere.
12. What are the advantages of using the LoadCentral Webtool?
a. No SMS cost since transaction is via web interface.
b. Faster and more efficient since it by-passes our access SMS #'s.
c. For the e-PIN that was just sold, the details are displayed on the PC monitor. The retailer can just write it in a piece of paper in the event that there are delays in SMS.
d. Even if all the carriers' SMS systems are down, the retailer can still dispense e-PINs by selling to his own account.
e. A retailer can do advance selling to himself of fast-movers. He can either write it in pieces of paper or print the e-PINs. He can sell a maximum of 10 e-PINs of the same product denomination per transaction.
f. A static IP address offers the best security for the retailer since transaction using the web tool can only be done in his shop. The DSL ISP normally provides this.
LoadCentral offers over 70 products with more than 500 denominations. This includes the following:
a. e-Loads (Smart e-Load, Globe AutoloadMax, Sun Xpressload)
b. call cards ( SMART, GLOBE & SUN)
c. online game loads (MOLPoints, Steam, Blizzard, LevelUp!, etc.)
d. satellite tv load (Dream, Cignal, Sky)
e. other products (iFlix, ESET, etc.)
14. What are the LoadCentral Access Numbers?
Retailers can use LoadCentral’s Access Numbers:
a. 0922-8504340
b. 0920-9456856
c. 0920-9456857
d. 0917-8662418
e. 0905-2031345
f. 0905-2031346
g. 0905-2031336
h. 0905-2031349
i. 0928-6863078
j. 0928-6863079
k. 0928-6863097
l. 0928-6863098
Retailers can use LoadCentral’s Access Numbers:
a. 0922-8504340
b. 0920-9456856
c. 0920-9456857
d. 0917-8662418
e. 0905-2031345
f. 0905-2031346
g. 0905-2031336
h. 0905-2031349
i. 0928-6863078
j. 0928-6863079
k. 0928-6863097
l. 0928-6863098
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